The Retail Journey Podcast, powered by High Impact Analytics, explores the real stories behind building and scaling successful retail brands. Based in Bentonville, Arkansas—the heart of the retail ecosystem—the show features founders, operators, and industry leaders sharing hard-earned lessons, strategic insights, and practical guidance for navigating retail’s evolving landscape.

From supplier growth and omni-channel strategy to leadership, culture, and data-driven decision-making, The Retail Journey exists to help brands move forward with clarity and confidence—wherever they are on their retail path.

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Meet your Hosts

Co-Host of The Retail Journey Podcast, James Harris

James Harris

Founder, High Impact Analytics | Former CPG Executive | Co-Host

James Harris is the Founder of High Impact Analytics, where he helps brands drive growth through data-driven retail strategy and execution. Prior to founding High Impact, James spent years at Unilever, serving in leadership roles across sales, analytics, and retail execution for globally recognized consumer brands.

James brings a unique ability to connect brand strategy, analytics, and retailer realities—helping listeners understand not just what works in retail, but why it works.


Co-Host of The Retail Journey Podcast, Charles Greathouse

Charles Greathouse

Retail Advisor | Former Walmart Merchant | Co-Host

Charles Greathouse brings over 12 years of experience at Walmart, where he served as a merchant leading large, complex categories within the world’s largest retailer. His background includes assortment strategy, supplier partnerships, pricing, and navigating the realities of operating inside a high-scale retail environment.

Today, Charles works alongside brands and retail leaders to translate retailer thinking into practical execution. On The Retail Journey, he offers an insider perspective on how retailers make decisions and how brands can win through alignment and clarity.